Professional Moving Companies: Will They Pack For You?
by North Dallas | Sep 5, 2020 | Industry Insights
Unless you have a job that forces you to move frequently, many people do not move often. Because of this, they do not always understand the role of moving companies. Moving is a complicated process because it involves so much organizing and packing. So, people who do...
Look Out for These Hidden Fees When Moving
by North Dallas | Sep 1, 2019 | Industry Insights
Let’s face it: moving is expensive. After all, you’re uprooting your life and packing up everything you’ve accumulated over the years. Whether you’re moving across the country or to the next town over, budgeting plays a key role in properly planning for your big day....
Local vs. Interstate Movers: What’s the Difference?
by North Dallas | Nov 1, 2018 | Industry Insights
Moving is one of the most stressful events in life. Almost everyone has to deal with it at least once throughout their lifetime. It can be hard to juggle all the factors that go into making your move as smooth and painless as possible. One of the most integral parts...
Standards of Performance
by North Dallas | Apr 7, 2018 | Industry Insights
Overall Move Experience Our North Dallas Movers are committed to providing quality service throughout the entire move, so customers will recommend the company to their friends, family members and business associates, creating customer loyalty. Consultation Customers...
North Dallas Moving and Storage Teams Up with Move for Hunger
by North Dallas | Apr 7, 2018 | Industry Insights
DALLAS – North Dallas Moving and Storage, agent for United Van Lines – the nation’s largest moving company, recently announced it will join the Move for Hunger network, a nationwide, nonprofit organization. North Dallas’ staff will tell customers about the program as...Google Rating
4.7
North Dallas Moving and Storage
4.7
Nathan B.
13:05 22 Sep 22
Awesome team, from getting a quote with the owner Brandon, to payment with Rhonda and the 3 movers that packed me up from point A to point B…..very helpful and professional the entire time. I will definitely be using NDMS again. HIGHLY RECOMMENDED
Arensibia S.
19:42 21 Sep 22
Samuel T.
22:39 20 Sep 22
They moved our 3,200 SF house and Aaron and his crew did a great job, super responsive, right on time and treated our furniture with the highest respect and care! I would highly recommend them for your move!
Matt S.
18:28 19 Sep 22
Professional, took me in right away and the unloaded was friendly.
Kisun M
22:40 16 Sep 22
Susan M.
20:03 14 Sep 22
Alexandre L.
15:45 25 Aug 22
A positive moving experience starts with people and I praise Rhonda Watson my Relocation Coordinator who has done wonders to accommodate my needs. Rhonda has fully demonstrated her dedication to customers, with flexibility, compassion and professionalism. I truly recommend her as well as North Dallas Moving and Storage company to manage your next move !
Ken B.
01:09 23 Aug 22
I hired this company to move my family approximately 800 miles and 4 states away. The initial customer service contact was with Jim Karrala. He came out to survey what was needed to be moved. He was excellent. Very professional. Walked the house quickly and gave us an accurate quote. He provided options for us that wereVery helpful. He was excellent about taking care of our needs, answering questions, and providing solutions. Great guy! In fact, He was the deciding factor in us selecting North Dallas as we had quotes from multiple moving companies. We moved out of a 3600 Sqft home and there was a lot to move. After approving the quote and establishing a date, Moving day came and The movers handled all of our items with great care. Kind of like they were moving their own personal belongings. Everything and everyone made it safe to our new home and we were pleased with the move. My family would highly recommend them.
Stephen H.
17:21 16 Aug 22
I have moved a lot for work, both domestically and internationally. In fact, 4 times in the past three years. This was by far my best move ever! From the sales rep to the office team to the movers and packers. They communicated regularly and proactively, they were on time, professional, listened, engaged, courteous and carful. When they faced a few wrinkles, they simply overcame them - no problem. Really first class.
Nick F.
01:25 16 Aug 22
These guys were great to work with and I highly recommend them! Very professional and they made the transaction very smooth.
DONNIE B.
13:14 12 Aug 22
Working with rhonda Watson was great. She kept me informed on everything. Very attentive and responsive. Made my job easy ty
Lisa M.
19:10 02 Aug 22
Booking with United was extremely easy and stress free. The movers were extremely professional, friendly and efficient. They arrived right on time and moved our entire house in 5 hours.
randy B.
07:13 31 Jul 22
I am so thankful for the wonderful people at North Dallas Moving, United Van Lines in Dallas, TX. I appreciate you for being so good to deal with, all the staff are fantastic..!
Shawn K.
02:20 28 Jul 22
I've made several moves over the years, cross country, in city, etc. The commitment, professionalism, support and friendliness of the NDMS team is unparalleled! Andy was thorough and friendly as my account manager while Rhonda asks all the right questions and catches every detail before it can slip through the cracks! Both crews were on time, hard workers, friendly and careful to protect the property and the furniture. I'll use NDMS for any moves in the future!
Donna S.
00:10 22 Jul 22
I can't say enough about North Dallas Moving and Storage. For our move and storage they were helpful and professional. Very knowledgeable and did a great job on our move. I cannot say enough about the coordinator, Rhonda Watson. She was a dream to work with and returned every call almost immediately, answered every question, clearly explained the process of the move, and was always professional and courteous. Rhonda is a great person to work with at North Dallas Moving and Storage. She made our move much easier than we could have hoped. Kept us informed at every turn. Thanks Rhonda!
Matthew P.
13:36 18 Jul 22
Helped me move across the country. Movers were friendly and were able to move me out and in relatively quickly and efficiently. Rhonda was very helpful and helping me come up with a payment plan that worked for me. Will definitely use United again!
AB squad V.
15:11 15 Jul 22
Customer service is excellent !!!
robin
22:06 30 Jun 22
Seale, S.
17:03 23 Jun 22
North Dallas Moving and Storage has done twoshipments for me and their service has been excellent. This year, when I encountered a delay, Rhonda Watson stepped in and got everything straightened out for me. Thank you, Rhonda and everyone!
Valerie L.
14:21 22 Jun 22
From the first phone call to the last box, they made a very stressful time for me go absolutely seamless. Each person involved in the move was professional and treated my things like they were their own. I would definitely use them again.
jon
14:00 22 Jun 22
I’ve used 4 movers over the past 3 years and these guys were the best. They wrapped and protected my furniture and fragile items like no other. I am very happy with them and highly recommend using them.
Paul T.
01:23 15 Jun 22
Kayla D.
00:44 14 Jun 22
Everyone was helpful, professional, communicated well and took fantastic care of our belongings. It was a great experience and I would highly recommend using united for moves.
Chris A.
18:31 08 Jun 22
The guys showed up ready to work. Great attitudes, Rico, Harris and James. Just a hands down good company to work with. It's the personalities and professionalism that sets them apart. Highly recommend! Very trustworthy!
Eric G.
15:22 08 Jun 22
Mixup re unpacking services was resolved in good faith and with an ‘above and beyond’ effort to make it right. That’s the pinnacle of great customer service. Much appreciated.
Lyd T.
17:37 06 Jun 22
We moved the contents of our 2600sq ft home across multiple state lines into a 1300sq ft apartment and 2 storage rooms. It took us 7 months for us to find and move into our new house. Needless to say, we were very anxious about the condition of our belongings as we saw them getting loaded into a very full van.We had nothing to worry about. As we unpacked our house goods we were pleasantly surprised by how good everything still looked. We had used North Dallas Moving and Storage packing services and they did an outstanding job. NOTHING was broken. The guys that loaded the truck really exercised care and consideration in how our belongings were loaded. I have to admit that initially I was more than a little bit worried that they were packing my furniture in too tightly, but they knew what they were doing, my furniture arrived in great shape.Overall, we are thrilled with the way everything has worked out! A special Five Stars shout out to the packers, loaders, and Carl the driver!!!
vernelza N.
18:07 28 May 22
Edward T.
14:16 27 May 22
We used NDMS because of our past experience with United Van lines - we were not disappointed. The entire organization was accomodating and made us feel that ours was the most important move that they had. We highly recommend them!
Joel B.
22:21 24 May 22
After moving 8x in 15 years this was the first non-corporate move and I moved from TX to TN. We paid over $25,000 in total for them to pack, store and then deliver our household goods. Unfortunately, the price was not justified b/c this move was a complete debacle and the worst moving experiences ever.I told them that I had 4 straight weeks of work travel starting on 9/5, so they said in order to guarantee delivery by 9/3 it cost an extra $1,200. There was no communication initiated with me at all leading up to delivery so I called right before my 2-week delivery window was told they would deliver on 9/3. I called to confirm on 9/2 and was told that a driver passed away 10 days prior and thus could deliver until 9/5.I rescheduled my flight to later in the evening after they said it would take 3-4 hours to unload. After no contact again I called the driver the night before and she told me was 20 min away at a rest stop and would be at the house by 7am. She showed up 2 hours late and didn't finish until 3:45am. There numerous issues:Packing:• Poorly labeled boxes. (Ex. multiple boxes labeled Kitchen that were from the attic and many other random ones mislabeled)• Curtains crumpled up in bottom of boxes.• Sheets and towels were wrapped around a toilet scrubber.• Markers, pens, pencils, etc. were thrown loose in with our clothing• Dyson vacuum left loose and ended up cracked• Heavy items packed with fragile itemsDelivery:• crew was constantly complaining about how heavy the boxes were and where they had to bring them• Crew dropped boxes wherever despite labeled room on the box or direction.• Crew members were under the influence as they were outside smoking often and would return with their eyes half shut, blood shot and glassy. We found empty alcohol bottles thrown in the grass where they parked.• Crew was fighting over who was working harder and most were on the phone constanly throughout the day including when they were pushing the boxes on the dolly.• When asked to move a box to the basement, one said, "Ah hell no I aint moving that downstairs. Do it yourself!"• Despite requests to assemble out 4 children's bed right away they didn't start until 1am.• At 1am 2 people refused to help b/c they "had to leave", but then sat outside on their phones for 45 min and then inside for another 45 min withouth doing anything before they left.• Multiple items were left unassembled or not in working order including:o Mechanical bed that was left with the feet raised to the highest level after they incorrectly hooked it up.o Desks without the legs attachedo Basketball hoop unassembledo No handles on the refrigeratoro Outside table with one leg left unattachedI sent an email over to North Dallas Moving and Storage right away listing all of these things and the response I received told me to call an 800 number and file a claim with the corporate office. There was zero acknowledgment of how unprofessional their employees were nor an apology for anything from the lack of communication to the poor packing or horrible delivery experience.After going back and forth with the corporate office for several weeks they refused to acknowledge responsibility for the horrible scheduling and delivery experience, but finally reimbursed me the $1,200 for the guaranteed delivery window because they said I should never have been charged extra for a specific delivery date anyway. This means that instead of them trying to work with me around my deadline, they took advantage of me knowing. I even out to the president of the company via email and phone and he never responded back to me.We submitted a claim for over $5,000 in damages. A company was dispatched to our home to verify the damages within a week of our submission. The person validating the damages and the values told me that everything looked valid and the values seemed were acceptable. It has not been almost 4 months and we haven’t received any communication on the status of our claim except that it is in process.
Angel D.
03:25 10 May 22
Very professional and Most Helpful in my time of need.The man in charge when I went there was good man and made sure I was taken care of.I am very thankful of all there peoples help.
Annika F.
20:30 09 May 22
Rhonda was amazing in helping us complete our move. She was extremely helpful and always available when we had questions. It felt like we were her only customer and made us feel confident that our move would go off without a hitch. Thank you Rhonda!
D A.
22:09 03 May 22
Cindy G.
14:18 25 Apr 22
We used them to move our Mother in law to a New Apt. Movers did a great job. They Also helped us move few items to our home.
Rosemary S.
00:13 18 Apr 22
My husband and I moved last week from Dallas to Austin. After 35 years in the same house, we thought the move would be a nightmare experience. However, the quality of the movers at Dallas Moving & Storage helped to make this transition as easy as possible for us. Our movers, David, Issac and Willie were hard working, efficient and accommodating. We cannot thank them enough for all of their hard work.
steve H.
15:53 14 Apr 22
We had Aaron as our primary contact, runs a great crew!
Jeanette P.
17:52 13 Apr 22
John R.
16:47 11 Apr 22
Stephanie H.
01:31 02 Apr 22
My partner and had to relocate due to my partners promotion. The company he works for used this moving company as a third party to relocate. I had packed all my things because I don't like people touching my personal items. Unfortunately, they had to unpack all the boxes I had packed myself and repacked them for "safety" reasons. As I was opening the boxes at my new destination, I have come across many items that were damaged in the move. Part of my cat tree was broken. My wooden record player has a sizable scratch that was not covered with moving paper. And some books were folded and damaged. I will never have another company touch my items ever again.
Judy T.
00:39 31 Mar 22
Michael A.
14:44 03 Mar 22
Very professional and friendly
Dan L.
19:26 17 Feb 22
The professionalism, courtesy, efficiency and work ethic of the entire team was most appreciated. From start to finish (needed to put household furniture in storage for 90 days) we were treated fairly and like family. Thanks for the greatr service and great experience under tryimg times for us.
Michele O.
01:01 01 Feb 22
Amanda “Panda” de L.
22:14 31 Jan 22
Randi F.
22:09 31 Jan 22
Rhonda was amazing - she was courteous, friendly and attentive! Will definitely recommend!
Bailey C.
15:17 31 Jan 22
Rhonda and Andy were top notch. Both were very helpful, patient, detailed, punctual, and friendly. My family was grateful for them and their transparency through the moving process.
Doug N.
14:58 31 Jan 22
Mads B.
03:04 31 Jan 22
I moved out of my place at One Uptown to New Jersey on 7/26/21. I had two TVs, one considerably nicer than the other. When my items arrived in NJ, my brand new Samsung TV was gone, but NDMS claimed they had nothing to do with it and could not help. However, when packing the TVs, the only people who would have known the difference between the two were the movers packing up. The two packages were identical, so there would have been no way for anyone else to tell. As of 1/30/22, I got a notification that my Netflix and TV account were being used in Arizona under the name Zar and Geno. Hey North Dallas Moving and Storage if you have any former employees or employees with kids named Zar and Geno, they are thieves. I wonder what other stuff has gone missing considering the only two questions I was asked was "If we have any Diamonds or Rolexes". Use this company if you want your stuff stolen.
Britt M.
17:37 25 Jan 22
The process to get our quote was great, easy and super thorough. Our move coordinator Rhonda was amazing! Any time there was a question or complication, she was right there to answer questions and sort out any problems. I knew she had my back the whole time and it was such a relief to have a great partner in what is inevitably a stressful process.
Sam S.
18:55 08 Dec 21
Wesley G.
19:31 29 Nov 21
North Dallas handled my move from my home, to local storage and then a year later, to Tennessee. Sheryl Gibson and Jim Karalla handled my move with professionalism and made us feel like family. Sheryl kept us up to date constantly. She left us without a worry in the world. GREAT JOB !
Facebook Rating
4.7
North Dallas Moving and Storage
4.7
Danmore A.
03:04 17 Jun 22
I was so lucky to meet an expert account manager like Mrs SHEILA BRATTON She is so reliable, trustworthy, and very honest. I was so scared of investing in bitcoin because I've heard a lot about scammers but I just had to try with Mrs SHEILA BRATTON because I wasn't stable financially and today I have realized how interesting it is to be stable financially with the help of bitcoin who is always there for the traders and I want to thank you for your help and love you showed me when I was very poor, now you have made my life so beautiful you're the best manager I can recommend everyone to work with, thank you, Mrs SHEILA BRATTON Kindly contact her with these details if you want to boost your income and earn a good profit as wellWhatsapp: +1(510)224-4372E-mail:sheilabratton354@gmail.com
Linda Boykin Z.
16:41 17 Mar 22
The movers were so nice and ready to do what they needed to do to get the job done. They definitely knew what they were doing.
Jodi S.
00:56 01 Feb 22
Rhonda is very personable and was very helpful. Keep up the good work.
Bre S.
22:29 31 Jan 22
Good move at a fair price. Will recommend to anyone I know moving
Wendy F.
21:41 31 Jan 22
In a world where customer service is impossible to find, North Dallas is keeping it alive and well. From my first contact with them, they were friendly and accommodating. Sheryl kept me constantly aware of each step of my move. Job well done.
Bo S.
22:15 16 Nov 21
I give this company and their corp. staff the highest rating possible. Our move was more complicated than most. We not only moved from Dallas to Montana, but had to store our furniture in their facility for almost 1 year. There were 2 key factors that have gone into this reivew. #1-Rhonda was an absolute professional. She was gracious, kind, and always asking how she could help us. She was there before, during and after the move, making sure we were served properly. #2-I have the same expression of appreciation for Bruce. He was very attentive to our needs and always on the spot to solve any problems that arose. I highly recommend this company and hope you have the same opportunity my wife and I had to work with Rhonda and Bruce.
Yulon D.
14:51 03 Nov 21
Good customer service from everyone. Quick turnaround on quote. Quote was very detailed. Coordinator did a great job ensuring relocation was scheduled accordingly. Kept me informed regarding status of HHG and Automobile transport during transit.
Tom G.
16:05 28 Sep 21
The entire team has been great to work with! Would recommend them to anyone moving. James, the estimator was very detailed. Rhonda facilitated and managed every aspect of our move and communicated perfectly! Walter, the driver and his loading and unloading teams, were professional and honest. Hats off to this Team!
Tina W.
13:14 03 Jun 21
Great service. Will use them again.
Tiffany H.
13:55 28 May 21
Highly recommend! This was my first time using a moving company and I’m so glad that I chose North Dallas Moving and Storage! Sheryl was so incredibly helpful with my move. She coordinated everything perfectly and was super responsive. She was also patient with me and my litany of questions!
Ellsworth Huling I.
19:01 23 Apr 21
I recommend them because they provided top notch service. They took great care with both pick up, and delivery of home items...
Pete R.
23:35 13 Apr 21
My local move with Rhonda, Channing, and Earnie. Best crew ever.
Bryan Q.
17:47 15 Mar 21
The team was extremely friendly and helpful walking me and my wife through the entire process. They took special care of our valuables and made sure we were able to account for everything in our move. Thank you for the excellent service!
Nathan G.
04:39 12 Mar 21
thanks for a great move.
Juana P.
12:57 03 Feb 21
I love the people they sent to pack out stuff, I also think they did a incredible job!
Chris B.
21:12 02 Feb 21
North Dallas Moving and Storage did an excellent job of packing my things, storing them, then moving them to my new residence. I was very impressed at every step of the way.
Marcy Y.
23:48 29 Jan 21
Moving team arrived on time and were very careful with packing and moving my furniture. Hopefully all will be good once my furniture comes out of storage and on it's way to the next destination!
Aimee C.
11:59 29 Dec 20
The team at North Dallas Moving and Storage exceeded my expectations in every way! One word: AMAZING. I have moved over 15 times and never had an experience as pleasant and stress free as working with North Dallas Moving and Storage. Rhonda was not only responsive but flexible as my moving dates and times changed several times for unforeseen reasons at the last minute. Rhonda was quick to reschedule me at the last minute at a time that worked with my crazy schedule. The movers were professional and efficient - taking great care with my furniture and the spaces they moved me out of and into. They went above and beyond to make sure everything went smoothly, and I cannot thank them. I have nothing but praise for North Dallas Moving and Storage and would gladly recommend them to anyone in need of fantastic movers!
Allison R.
15:49 21 Dec 20
The team at North Dallas Moving and Storage exceeded my expectations in every way! Moving cross-country from Dallas to Las Vegas was stressful enough...but Rhonda and Jim took my worries away with their responsiveness, transparent pricing, and professional care and attention. They went above and beyond to make sure everything went smoothly, and I cannot thank them enough! My belongings were packed securely, and my driver, Dale, and his team were also amazing and got things out of my old house and into the new one safely and efficiently! I have nothing but wonderful things to say about North Dallas Moving and Storage and would gladly recommend them to anyone in need of fantastic movers!
Bridget P.
13:14 22 Oct 20
Very professional crew for packing, loading, storing for 4 months and unloading. Hard working and cared about our items. Ronda in the office was always very patient with all my questions and provided additional assistance whenever needed. We would use them again.
Bettina C.
15:17 21 Oct 20
North Dallas is a great company to move with. Rhonda the coordinator and the crew that packed and moved my things did an fantastic job customer service was exceptional.
Jeffry H.
02:13 18 Sep 20
From start to finish they made it easy. Rhonda kept me up to date on info and even suggested ways to reduce the final bill. The packers were polite, fast and efficient. Walt was my driver and he did an amazing job. He ensured everything was packed and protected. So far we haven’t seen any damage. I hope to never move again, but if I did, I would use North Dallas Moving and Storage!!!!👍👍👍👍👍👍👍👍👍
Rylie R.
02:24 07 Feb 20
I would recommend to everyone. They took great care of all my needs
Laura Redding W.
18:48 07 Nov 19
I would never use this company again.The paperwork that suggests your belongings are protected by insurance is a sham. They irresponsibly packed up my house, destroying a huge tv because they didn't bring a proper tv box. They rigged two large picture boxes together then placed the tv FACE DOWN on a marble coffee table.They threw blankets over vintage, irreplaceable leather chairs, ripping and destroying one of them.The super/driver NAPPED in the truck during delivery. The unloaders jumped dollys (full of breakable china and crystal) down 2 step drop offs, never bothering to get a second set of hands or going down backwards slowly and carefully. And the reimbursement process is a terrible beating, they paid an infinitesimal fraction of the value of the broken items, even refusing to pay even close to market value for the tv, even tho it was still available new and unboxed on amazon. They showed some ancient low level tv st with NO features that resembled the tv of ours that they destroyed. They used feeble excuses to defend their sketchy reimbursement/replacement policys.The sign-up papers lead you to believe you are fully covered when indeed you are not. Coupled with horrendous staff, I can only say STEER CLEAR OF THIS COMPANY!
JJ G.
17:08 04 Nov 19
Sheryl was helpful and on top of our needs. Great Customer Service. Thank you.
Roni L.
20:36 29 Oct 19
Wanted to say a big thanks to Rhonda, Rhonda was extremely helpful, but over all the company has great prices and is doing an amazing job!
Missy C.
19:59 24 Oct 19
To whom it may concern.....The following description of details shall serve as my formal review and the subsequent claim I am making against, and my COMPLETE DISSATISFACTION with, North Dallas Moving and Storage, and their company president, Brandon Morris, for a move I made from Weatherford Texas to Santa Ynez California in late October, 2018.I contracted with North Dallas Moving (through their sales agent Jim Carollo) last October 2018 for my move from Weatherford Texas to Santa Ynez California. My move was extensive, and I not only paid for additional insurance, but I also paid for their 3rd party agent (contracted directly by and between No. Dallas Moving and the subject 3rd party, solely) to specially wrap and “crate” several very valuable items, including a pool table, numerous art works, special pieces of high value antique furniture, as well as a couple items of custom items of furniture. My move totaled over $27,000, and I was directed that my possessions would not be “offloaded” at the California destination without North Dallas’s main driver (who was present at both the move’s location of origin, as well as the final destination) being presented with a certified money order at the initial time of arrival at the new destination. Not only was North Dallas’s main driver (and point man) verbally abusive of me, and my daughter, as the day progressed, but when 4:00 came along, and the movers were still far from being finished, the same main driver/point man started to verbally attack and harass me, which I have both an audio and video recording of; at that time, following the direction of the same man who had verbally assaulted me, the team of other movers literally started throwing and heaving items off the truck, even the items that had been specially wrapped, packed and/or crated. Although it had required two 10 hour days to pack and load the vans when leaving Texas (and that did not account for the third day for their “specialty packing and crating team” to do their part of the job), the main driver/point man (who was at both locations) declared after eight hours at my new home location, that his team from North Dallas Moving, who I had solely contracted with, and had already paid in full, for the entire move, from start to finish, was not responsible for, nor were they going to stay for more than the first eight hour day? In their rush to get finished and done, the men were finally throwing my possessions from the truck, whether they were crated and clearly marked as “Fragile” (by the exact method the No. Dallas moving team in Texas had instructed us to use), whether it was a desk, multiple chairs or antique Italian Olive jars, it was all being discarded from the moving van, with zero care being extended or employed.I immediately contacted my No. Dallas Moving representative when the inappropriate verbal attacks, abusive and harassing behavior started on that first day, but because of the time difference, between California and Texas, on that initial day of unloading, etc.... I wasn’t successful in reaching anyone at the Texas office. My attempts to explain the actions and that horrible day were repeated over and over again for the next several weeks, and was only passed from one office to another; all attempts to frustrate and thwart my determination to obtain some satisfaction and accountability from North Dallas Movers. It is now almost an entire year later, and I have yet to receive any satisfaction; I have written statements from the third party No Dallas Agents hired to uncrate my valuable items at the California location, and their own accounts clearly state the amount of damage done to the “specially crated items” was unprecedented, and they weren't even able to put my custom pool table together due to the extent of damage done.....broken leg, and significantly cracked side board. Additionally, I have written reports from their other third parties sent to inspect my claims, as well as a written receipts of purchase and statements of value for the items that were so irreparably damaged.......but still no satisfaction! The verifiable ACTUAL DAMAGES owed to me is in excess of $50,000; yet still.....nothing from North Dallas Moving Company? They manage to “pass the buck” and shift focus, by redirecting every phone call of inquiry between different offices of either No. Dallas Moving or the parent company, United Van Lines.......but even, with written verification of added insurance, additional crating charges by agents of No. Dallas Movers, numerous other statements verifying the damage, original purchase receipts, and the corresponding value; as well as a video and audio recording of abusive, verbal assaults and harassing behavior by No. Dallas Moving’s employee, and I’m still left with the only option of chasing justice and recompense, in channels such as this! As such, I intend to publish this account of the incident, and personally pursue this matter as far as I need to take it! A smart lawyer once relayed to me.....”the truth is a powerful defense!” Thankfully, I still have that on my side! Respectfully, M. Capone
Dawn B.
21:44 10 Oct 19
Best price and best service. I couldn't imagine a move going any smoother than ours did. They packed everything, paying careful attention to detail. The crew that loaded our items, was efficient and tidy. Everything arrived in the same condition it was packed in. The delivery driver gave me a date for delivery and arrived exactly on time. The crew that unloaded our items at destination was polite, helpful, and also careful. I would highly recommend using them for a cross country move. Jim K. came to our house and gave a very fair moving estimate and Sheryl (moving coordinator) stayed in constant communication.
Melanie C.
20:55 30 Sep 19
Great Price and service. Everything was delivered in the same condition in which it was loaded. Crew did a very good job.
Lan G.
20:46 30 Sep 19
Move went very well. Sheryl Gibson was a tremendous asset. Thank you for the great customer service.
Vicki C.
16:13 26 Sep 19
Everything arrived in good condition. The guys unloaded it very quickly and placed it in the apartment just where we wanted. They were even accommodating when some things wouldn't fit in my mother's apartment and had to be shifted to mine. And then, when I discovered I hadn't gotten a full unpack like I intended, they were able to do a full unpack (with the appropriate added charge of course) on the fly. Communication with the home office was good and I was very pleased and comfortable with the whole process. Moving is never easy, but they made it as painless as possible.
Sandra B.
00:57 28 Aug 19
Awesome in every way nothing negative to sayRecommend to all
Lawana Havens C.
18:32 27 Aug 19
🥰 We just moved from Texas to Oklahoma with the help of North Dallas Moving and Storage and could not have been more pleased with the entire process! North Dallas Moving and Storage far exceeded our expectations! We would highly recommend this company!
Raina S.
17:14 26 Aug 19
We used North Dallas Moving & Storage to handle a move for us after a crane collapsed on our apartment complex. I first spoke to Rhonda Watson, the relocation coordinator, to set it all up and she was more than happy to help the residents and worked out a great price for us! I called on a Monday and schedule a move for that same Saturday. The communication was great before and after the move! She really cared that things went smoothly for us! Gary and his colleague were extremely nice & worked very hard! As they unloaded boxes into the house, my husband and I unpacked everything. Gary went the extra mile & broke down all of our boxes and disposed of all our trash. They also put together our beds, & moved a pre-existing large desk from downstairs to upstairs. There is typically an additional charge associated with this; however, due to the stressful situation we’d endured over the prior 2 months, they went above and beyond to help us out! We had a great experience with them & I would definitely use them again!
Greg S.
15:26 26 Aug 19
This is our final move. We are so happy we chose North Dallas Moving to be our mover. They were responsive and helpful. The packers and movers handled our belongings with care and respect and the office staff were responsive and accommodating. This company is your best choice for a long distance mover.
Krystal J.
02:11 22 Aug 19
Sheryl was our saving grace. She went above and beyond to be sure we were satisfied throughout the entire move. The crew was careful and respectful. We coudnt have asked for a better experience.
Kathy Shelton V.
00:03 22 Aug 19
Moving is no fun, especially in this Texas heat. But I wanted to thank Rhonda for being so great on talking me through it and getting it done so smoothly. I highly recommend this company for your moving needs.
Kari B.
14:32 21 Aug 19
Rhonda has excellent customer service and the overall experience was great!
Tosha T.
15:33 22 Jul 19
One Happy customer that I didnt have to do this myself. Great Company ! Great Service !
Mem K.
21:46 28 May 19
Great Work ! Thank you for your assistance.
Serenity C.
22:01 15 May 19
Reasonable Pricing. Great Service.
Chewy E.
21:38 14 May 19
This is my first time using a full service mover. I didnt expect it to be so easy. North Dallas took care of everything and exceeded our expectations in every possible way.
Yvette S.
19:14 06 May 19
I've worked with them a couple of times, and they've always done a great job.
Sasha L.
15:27 06 May 19
They took good care of us, and helped us get settled quickly.
Monica S.
12:54 30 Apr 19
Sheryl took care of us from start to finish. Wonderful customer service skills. Caring and supportive. Thank you so much.
Jack S.
11:50 30 Apr 19
very professional and courteous.
Marina L.
14:10 26 Apr 19
Great Experience. This was my first time to use a professional mover and I'll say, I chose the right one. Thank you so much for your support.
Chuck P.
21:54 22 Apr 19
This is my 7th move and this one, by all means, was the best of them all.
Mayra Villegas V.
15:38 22 Apr 19
Reliable and professional
Kureha M.
16:57 19 Apr 19
The sales people and staff are easy to work with and reliable.
Lewis R.
14:21 19 Apr 19
I couldn't imagine having to do their job. Thank you North Dallas Moving and Storage for a stress free move.
Willa M.
18:48 18 Apr 19
Great company with responsive and reliable crews
Rhonda W.
18:46 18 Apr 19
Great group of people did a wonderful job helping us with our move. THANK YOU NORTH DALLAS MOVING !
Dan D.
18:22 17 Apr 19
Great service. Highly recommended
Sally S.
21:09 25 Mar 19
The friendly staff is #1!
Staci P.
17:18 21 Mar 19
Wonderful company! They have taken care of everything that I needed. The coordinator helped keep my stress down. Will definitely use them again and recommend to my friends too.
Gail Robben W.
20:23 20 Mar 19
Rhonda is the moving coordinator who gave me the best advice on the easiest way to get my move accomplished. You won't go wrong using these guys!
Randye F.
22:20 17 Mar 19
Amazing company. Great customer service.
Matt P.
17:06 15 Mar 19
Easy to deal with. Great customer service. Rhonda is a pleasure to talk with
Missy Epler S.
15:42 15 Mar 19
Rhonda was very helpful. Great customer service.
Jackie N.
22:30 10 Mar 19
Jimmy the driver was excellent- he cared for my furnishings, communicated and was always on time! Sheryl in dispatch was so helpful with scheduling and re scheduling requirements. Jim Karalla - I guess he’s a sales rep- well lots of errors and he did not make it clear I had a binding contract. So I don’t know the actually weight. This was a very expensive move with at least 2500lbs remaining back in Plano in storage.
Rachel D.
14:40 30 Jan 19
I highly recommend this place to anyone. Rhonda kept me informed from beginning to end.
Ryan R.
00:53 26 Jan 19
Great moving company with excellent customer service.
Caron Hahn S.
00:17 26 Jan 19
Amazing experience. I would recommend to all my friends.
Les G.
05:18 24 Jan 19
start to finish very professional . special kudos to Rhonda McClure made the transition flawless. Thank you Gysgt Kettle USMCRET
Andrea Ferrebee B.
19:27 17 Jan 19
On time, organized, confirmed price up front.
Shelly K M.
18:45 16 Jan 19
Our experience with this company made things much easier for my family. Rhonda went above and beyond with her helpfulness. thank you
Gerald Clore S.
04:55 15 Jan 19
Rhonda Watson was very helpful and knowledgable over phone. I would definitely use this company.
Kim R.
03:11 15 Jan 19
very efficient and clean
Gage B.
03:08 15 Jan 19
Rhonda was an amazing coordinator. would definitely use them again.
Sheena T.
00:14 15 Jan 19
excellent moving and packing services!
Teresa J.
02:33 09 Jan 19
Darlene was awesome! She made the move seamless. I highly reccomend N Dallas Moving and Storage
Kaylyn B.
13:15 05 Jan 19
I recommend using NDMS!! Very friendly and knowledgeable!!
Kristina V.
18:17 04 Jan 19
Sheryl Gibson was the best!
Lauren W.
16:52 04 Jan 19
This was by far my easiest move thanks to North Dallas Moving and Storage. Rhonda was very friendly and took excellent care of us! We will definitely be using them again.
Krystal H.
16:15 04 Jan 19
this company is very professional, thank you Rhonda for all of your help!
Karen B.
15:24 04 Jan 19
I highly recommend this company , Rhonda is very professional!
Trisha D.
14:22 04 Jan 19
Reliable and friendly! I would highly recommend!
Tim M.
20:46 19 Dec 18
The movers were very friendly and took great care of all my belongings.
Courtney H.
19:26 14 Dec 18
Amazing customer service.
Shawn P.
01:42 14 Dec 18
Amazing company for all of your moving needs. From packing, supplies, storage and moving. Short and long distances. Everyone employed there is very friendly and well mannered. They took excellent care of my belongings!
Lauren W.
16:41 13 Dec 18
Highly recommend North Dallas Moving and Storage! Rhonda was a wonderful moving coordinator and answered all of my questions! I will definitely be using them again.
Kasy J.
04:55 13 Dec 18
Are very professional and made my move much easier. Thank you.
Ant J.
17:34 12 Dec 18
great people hardworking drivers
Ketti L.
17:21 12 Dec 18
They moved me from Florida to Texas with no issues; the driver handled everything carefully. They also moved my piano for me, and got it up my stairs without damage.
Barbara M.
14:37 11 Dec 18
Rhonda McClure is very efficient and helpful.
Donald M.
02:50 09 Dec 18
Great driver,did everything the way it was setup. stayed in touch all the way thru thr,move
Ed I.
14:42 06 Dec 18
Great People to work with
Lloyd M.
22:25 16 Nov 18
fast and friendly warehouse personal very clean
Stephanie J.
23:34 17 Sep 18
I chose this company despite the fact that they were the most expensive because their salesman promised that they would replace any goods damaged in the move. They moved me in April and I contacted them to let them know my refrigerator was dented. They gave me a low ball offer for the repair. I contacted Sears to get the actual cost and forwarded that information to the adjuster. In the meantime (about a week), the refrigerator stopped working altogether. The adjuster told me that they would not cover it because the refrigerator was working when we last spoke. She told me I could not prove that the damage was caused by the move. I said she couldn't prove that it wasn't.Since the adjuster made it clear they would not help me and I needed a refrigerator, I bought a new one and had the old (16 months) one hauled away.I continued to pursue my claim and even offered to accept a settlement for half of the cost of the replacement refrigerator. Today, after more than 5 months, the adjuster came back to me with their original offer that wouldn't even have fixed the dents.
Tim S.
00:31 01 Sep 18
Worst experience ever! We thought we made a good decision having them do the moving for us, boy were we wrong. Between the damage to our furniture, possessions, and our new house words can not express our frustration. If you value your possessions and you home do not put your trust in them!
Dave Bubba B.
03:05 20 Aug 18
Excellent service, from start to finish!
Kathy Wilkinson A.
21:58 30 Jul 18
Great group of people! Very easy to work with.
Forrest F.
11:12 29 Jul 18
The team at North Dallas Moving was a pleasure to deal with. Jim Karalla and Sheryl Gibson provided outstanding service, and Dave - our driver- was a true professional that took great pride in his work, led his crew to an efficient and very safe move, and treated our furniture and belongings with the utmost care.
James Mary W.
20:38 24 Jul 18
My move went great! Sheryl was amazing. She always kept me up to date with every detail.
Scott W.
20:29 18 Jul 18
What is wrong with your drunken employees, harassing innocent photographers? Photography is not a crime.
Dana Elizabeth McKee F.
18:13 06 Jul 18
This was the best move I've ever experienced and it was my tenth. Crew and service was outstanding.
Sherrie F.
15:34 27 Feb 18
Wow. Face it, we all love to hate movers. These guys were absolutely perfect in every respect. Thank you very much for a job well done.
Rhonda L.
18:19 03 Jul 17
Madelyne Frech K.
16:15 23 Apr 17
Thank you so much to NDM&S for my moving supplies! Special shoutout to Rhonda for being super friendly and helpful! Definitely check them out for your moving needs :)
Cat T.
00:19 18 Dec 16
Elaine Johnson W.
01:34 08 Oct 16
I used NDM&S this week to pack all my "belongings" & put into storage. Both packing & moving crews showed up on time & worked all day packing everything with extreme care. They were friendly and accommodating & Darlene provided excellent follow up. Stay tuned for my next review when everything comes out of storage & into my new digs. I feel confident it will go just as well. I initially got estimates from 3 moving companies & felt NDM&S surveyor was the most competent.
Mollie L.
11:54 20 Sep 16
David C.
23:45 24 Aug 16
Excellent move as orchestrated by both (1) the move coordinator and (2) the personnel assigned to execute the move. Execution of the move require coordination with personnel required during the actual execution of the move. Move was executed, with all required personnel, in a professional, safe, and rapid manner, and to my satisfaction. And, post move follow-up the move coordinator was will appreciated.
Tina Sternad M.
18:32 23 Aug 16
I owe a big shout-out to NDMS. We used their company last week for our move and I have to say it was the best moving experience either of us have ever had. From the pre-move meeting to the rockstar crew on the big day, North Dallas Moving and Storage was a class act. The crew members were so professional and friendly, and most importantly they took great care of our belongings. I highly recommend NDMS to my friends and clients!
Penni Leming L.
16:47 20 Jun 16
Jeff L.
16:05 18 Jun 16
Unpacking now. More items broken in a cross city move than moving overseas 6 times. Can't say they really picked. More like three stuff in boxes. Look elsewhere before going with this moving company
Paul K.
13:56 16 Jun 16
The packing crew was very attentive to detail and the move went very smoothly including delivery at our new location. I can definitely recommend North Dallas Moving & Storage and will utilize them again.
Byron W.
19:17 07 Jun 16
Thomas D.
19:16 12 Mar 16
They blocked front gate, I went out to asked them to move one of their trucks, the driver was rude and called me a chump !!!! Your driver is your face to your company, pretty sad I think! !! Be rude,instigate a fight and they will leave you alone, bad thinking!
Melodie P.
22:39 15 Aug 15
Ms. Turner was an awesome help can not say the rest of the company was much assistance but Ms. Turner did do as she promised. Thank You Darlene
Cassandra Dodson M.
17:49 10 Aug 15
Long-standing stable company that will make sure you're taken care of in the most professional and caring way.
Mike C.
18:27 04 Aug 14
Bobbie T.
00:40 29 Jun 14
North Dallas Moving is Awesome! Great professional crew members that are courteous uniformed and take extra care of your household belongings and home. If you need a mover I suggest you give North Dallas a call. Thanks North Dallas for a great experience!
Deaundray Edward W.
11:55 24 Feb 14
Ndms
Kim R.
18:42 24 Jan 14
Miss you Jim Morris. Best moving company ever. Efficient, organized, great staff, careful and prompt. If you want the best to take care of all the details let them handle it you'll never be sorry!!!
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1804 Trinity Valley drive
Carrollton, Texas, 75006
